No Data in 2018

  • Last Post 2 weeks ago
lbenedini posted this 4 weeks ago

Hi - anybody knows why no count data is available from Jan 2018 on Webtris? I looked at about 10 around Birmingham and all stopped recording data in December. Tks

Paul Watkins posted this 2 weeks ago

Hi lbenedini,

Apologies for the late response here. The method for uploading data into the WebTRIS Azure platform is still a manual process from our other main server cluster. As such it's only done at the end of each month for the preceding month. It can mean the data is between 30 and 50 days late depending on when you look at things. I suspect given you looked at the end of Feb you were looking just before the upload was scheduled to go ahead for Jan. There's also a 10 day lag between the data coming from the provider to us as they run an '8 day' catch up on the data to ensure all the data has been processed completely.

It's not ideal by any means but it's the position we're in right now as the HE is going through an IT transformation -- placing WebTRIS on Azure at the time we developed it was very much ahead of the rest of the infrastructure.

Regards, Paul